Security & Privacy
Privacy: We understand the need for privacy. We do not ask for any of your personal information, name, age, location...etc. Our login is private and will only require that you link your email to your Tezos account. (Login does NOT require your PRIVATE key or any personal information beyond email address. Please keep your PRIVATE key 100% secure, offline, and secret.) Our website does collect standard Google Analytic website traffic data.
CryptoDelegate may provide additional "just-in-time" disclosures or additional information about the data collection, use and sharing practices of specific Services. These notices may supplement or clarify CryptoDelegate’s privacy practices or may provide you with additional choices about how CryptoDelegate processes your personal information.
THE CUSTOMER INFORMATION WE COLLECT
We collect personal information to provide you with our Services. When we require certain personal information from users it is because we are required by applicable law to collect this information or it is relevant for specified purposes. Any information you provide to us that is not required is voluntary. You are free to choose whether to provide us with the types of personal information requested, but we may not be able to serve you as effectively or offer you all of our Services when you do choose not to share certain information with us.
For example, we collect email address information which is required under the law to access your account. We also collect personal information when you voluntarily use or request information about our Services, subscribe to marketing communications, request support, or complete surveys. We may also collect personal information from you offline such as when you contact customer support. There may be a time when we enable social media options where you may voluntary link your account to social media. We may use this information in combination with other information we collect about you, as set forth in this Notice.
Here are some specific examples of the types of personal information CryptoDelegate may collect and how we may use it:
- Whenever you contact us or respond to our communications (e.g., email, telephone, written), we receive your contact information and any other personal information you choose to provide us. CryptoDelegate will use such information to fulfill your requests or to provide services.
- You may choose to provide us with access to certain personal information stored by third parties such as social media sites (such as Facebook and Twitter). The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization.
- Whenever you add your email to our site, either for subscription to our email newsletter or to log into the CryptoDelegate service, this email will be stored.
HOW YOUR PERSONAL INFORMATION IS USED
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. In general, we use personal information to create, develop, operate, deliver, and improve our Services, content and advertising, and for loss prevention and anti-fraud purposes. Examples of how we may use this information include:
- To comply with our legal obligations.
- To prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted user terms.
- To process transactions and send notices about your transactions.
- To send administrative or account-related information to you.
- To resolve disputes, collect fees, and troubleshoot problems.
- For quality control and staff training.
- To enhance security, monitor and verify identity or service access, combat spam or other malware or security risks.
- To provide you with CryptoDelegate Services and customer support that you request.
- To better understand our customers and end-users and the way they use and interact with CryptoDelegate Services.
- To provide a personalized experience and implement the preferences you request.
- To communicate with you about our events or our partner events.
- To facilitate blockchain protocol surveys and voting.
- To customize, measure, and improve CryptoDelegate Services and the content and layout of our website and applications.
- To deliver targeted marketing, service update notices, and promotional offers based on your communication preferences (where this in accordance with the law).
We may share your information with law enforcement, and officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure, or when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement or any other applicable policies.
HOW WE PROTECT AND STORE PERSONAL INFORMATION
We understand how important your privacy is, which is why CryptoDelegate maintains appropriate physical, technical and administrative safeguards to protect the security and confidentiality of the personal information you entrust to us.
We may store and process all or part of your personal and transactional information, including certain payment information, in the United States and elsewhere in the world where our facilities or our service providers are located. We protect your personal information by maintaining physical, electronic, and procedural safeguards in compliance with the applicable laws and regulations.
We use computer safeguards such as firewalls and data encryption, we require physical access controls to safeguard our data storage locations. We authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
However, we cannot guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will not occur. Please recognize that you play a vital role in protecting your own personal information.
We are also subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. In certain situations, CryptoDelegate may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION
You are entitled to review, correct, or amend your email address. You may do this at any time by logging in to your account and clicking on you’re your Profile tab.
RETENTION OF PERSONAL INFORMATION
We store our customers' personal information securely throughout the life of the customer's CryptoDelegate Account. CryptoDelegate will retain your personal information for a minimum of five years or as necessary to comply with our legal obligations or to resolve disputes.
COLLECTION & USE OF INFORMATION COLLECTED AUTOMATICALLY
We receive and store certain types of information automatically, such as whenever you interact with the Sites or use the Services. This information does not necessarily reveal your identity directly but may include information about the specific device you are using, such as the hardware model, operating system version, web-browser software (such as Firefox, Safari, or Internet Explorer) and your Internet Protocol (IP) address/MAC address/device identifier.
For example, we automatically receive and record information on our server logs from your browser, including how you came to and used the Services; your IP address; device type and unique device identification numbers, device event information (such as crashes, system activity and hardware settings, browser type, browser language, the date and time of your request and referral URL), broad geographic location (e.g. country or city-level location) and other technical data collected through cookies, pixel tags and other similar technologies that uniquely identify your browser. We may also collect information about how your device has interacted with our website, including pages accessed and links clicked. We may use identifiers to recognize you when you arrive at the Site via an external link, such as a link appearing on a third party site.
CHILDREN'S PERSONAL INFORMATION
We do not knowingly request of collect personal information from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, CryptoDelegate will require the user to close his or her profile. We will also take steps to delete the information as soon as possible. Please notify us if you know of any individuals under the age of 18 using our Services so we can take action to prevent access to our Services.
CALIFORNIA PRIVACY RIGHTS
We do not share user information with anybody unless subpoenaed by law enforcement. If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties for the third parties' direct marketing purposes. California law provides that you have the right to submit a request to us at our designated address and receive the following information: (a) the categories of information we disclosed to third parties for the third parties' direct marketing purposes during the preceding calendar year; and (b) the names and addresses of third parties that received such information, or if the nature of their business cannot be determined from the name, then examples of the products or services marketed.
You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. You may make such a request by emailing [email protected]
HOW TO CONTACT US
Please Note: CryptoDelegate.com and CryptoDelegate LLC is not a crypto token exchange. We do not provide any method of purchasing, selling, or trading any type of blockchain coins or tokens. We also do not give any financial advice or recommendations. Invest in crypto currencies at your own risk. Our payment system is on a closed loop. This means we do not have any means of receiving or transferring tokens from a client to a third party or visa versa. Payments can only be sent to the original delegator. We do not store crypto tokens on behalf of our customers. Any tokens that we generate and hold in our hardware wallets is property of CryptoDelegate. Token ownership transfer happens immediately upon the Tez tokens being sent and received from CryptoDelegate to the client. If you wish to transmit crypto-tokens to a third party, you must send directly from your personal wallet or use some other method.